The TSA is probably the only employer in America worse than Boeing when it comes to employees giving a shit about doing their jobs and actually doing them well.
Both organizations promote incompetent ass kissers over those who actually give a shit, and both orgs also have a massive culture of making up excuses for why something that was supposed to happen did not.
Oh right, both also have absurd amounts of paperwork that ‘ensures’ policy was followed, but seeing as everyone hates you if you actually try to keep up with it, most people just focus on a few main things and sign off on anything.