I love how they mention a person is waiting almost 2 hrs for full charge while traveling. That last 20% is always super slow, you should charge to 80% and move on to the next charger. A lot of the time if your driving 200+ miles in a stint, it’s not a bad thing to stop for bit, stretch the legs and charge back to 80% keep going.
It’s quicker than full charging every time you charge. Sounds like they are trying to find fault with inconvenience rather than improper technique.