I have long thought that the police as an institution in the US is, shall we say, not good.
One time I was walking home from the grocery and I saw a couple having a screaming fight on the street. The guy had taken the woman’s phone from her and was holding it up out of her reach. I thought to myself, “Someone should probably do something… but who? And what?”
If I had called the police, it’s incredibly unlikely it would have gone well. The people fighting weren’t white, for one thing. The cops would probably roll up, throw their authority around, and get violent. Possibly murder the guy. Not what you want. Even if they didn’t do violence immediately, subjecting that guy to the criminal justice system is not what you want, either.
In my imagination there should be a department of deescalation specialists. No guns. No arrest powers. Maybe some snacks.
But yeah, policing in the US is a tragedy at pretty much every level.
Back on topic, responsibility could maybe fall onto the platform. There are suicide prevention services. Maybe there could be mass shooting prevention services.