And the whole “she spilled some mildly hot coffee and got dollar signs in her eyes” narrative was cooked up by McDonald’s. They couldn’t win in court, so they tried to shape the public narrative to portray the poor woman as seeking a payday.
In reality, she only initially wanted McDonald’s to pay her medical bills. They could have made the entire thing go away for $20,000. Instead, McDonald’s opted to spend likely millions not only on lawyers, but on a public relations campaign to defame this poor woman.