Sadly, I can’t help you there, but I must applaud to your attitude of figuring out what happend and why.
When reading forum posts about Windows, Android or iOS stuff, it’s infuriatingly common to find a list of potential fixes without any explanations. Many people don’t know what went wrong, or why, but they do have some ideas what might fix it. Unfortunately, they just can’t tell you why a particular action is supposed to fix anything, because they don’t understand the root causes.