A thought experiment: you operate a security camera on behalf of a property owner. The camera records a serious crime taking place. The police want to see the video, but they can’t force you to give it to them. The property owner doesn’t want the police to see the video, but he can’t force you not to give it to them. (However, he can stop being a customer, which will cost you money.) What would you do?
I think I’d give the police the video as long as I thought the crime was serious. And I’d do that even if it cost me money, because IMO it’s the right thing to do. I’m not saying Amazon was in that position, but I would have to know the specific circumstances before I could judge.