As a rule of thumb, we’ve observed that a team of 5 trained moderators appears to provide ample coverage and redundancy for servers of about 1,000 active users
That’s a fascinating bit of information. I would expect 5 moderators to provide coverage for more users. I am wondering how they came up with that statistic (will update the comment if I find an answer).
Remember that offliine/IRL community management experience can be just as important as online experience
Interesting idea, wondering what’s the IRL presence of the fediverse…
If you’re building toward participatory or democratic governance, consider establishing a proposal and voting system (some teams we spoke with use Loomio, but multiple options exist) for major policy decisions.
That’s soooo important, I love when communities create polls to decide on policy changes.
Avoid promoting brand-new members unless you already have a pre-existing relationship with them
I have followed some discussion on multi-level hierarchies on the fediverse, wondering if there are any instance implementing that…
Consider charging for accounts or offering paid memberships.
Hell no!
We hope there will be more resources available in the future, particularly tooling around legal compliance. This is one of the big infrastructural gaps we point out in our main report
That’s a big issue, I would be interested in hosting an instance available to other people, but I don’t want to end up in jail and I lack the resources to make sure that won’t happen…
That was an interesting read, it seems there is an in-depth analysis of the report here.