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No confirmation mail to Outlook.com from fediverse.

Hi, I just realized that my previous attempts to join the fediverse via Mastodon or Lemmy where just blocked by my choice on the mail provider. I never got any confirmation mail neither in the inbox nor in spam, tested with multiple servers, mask addresses. Just right now tried it with my Gmail account and got the mail instantly.
Guess this could be a problem for many new users trying to join us.
I guess the confirmation mails are send directly from the different server instances? Maybe they don’t have enough reputation yet to come through outlook filter?

r00ty Admin ,
r00ty avatar

I'm running a kbin instance (just me on it so far) and my email setup has spf, dkim and dmarc setup and Outlook still puts the mail in spam because of the tld. Most lemmy and kbin nodes have the funny tlds and so will suffer this too.

My mail to Outlook does definitely arrive though.

max ,

How do you resend the confirmation e-mail if you change e-mail?

I have same issue, didn’t receive any e-mail, not even in junkmail

freeman ,

Outlooks spam filters are aggressive and AI driven.

You can maybe try logging into security.Microsoft.com/quarantine.

For work emails we allow people to release certain messages in a self service fashion. Maybe Microsoft has done similar for outlook.com mailboxes?

Mail setups are per instance. Mine sends them directly and the fact that my instance runs ona VPS means it often get flagged based just on its IP block. Others use services like sendgrid for relay. You can configure gmail as a relay too but will probably just get your account flagged against the TOS

GooAphex OP ,

Thanks for your answer, guessed something like that. There doesn’t seem to be a way to get access to quarantined emails for personal outlook accounts which is a shame. There should be some kind of info on the sign up page that outlook emails might be blocked though.

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