That’s fair, hurtful but fair. I’ve found that I tend to become frustrated or ashamed due to my lack of ability to help. Certainly completely blaming oneself isn’t ideal, and yet the personal investment gets me all sentimental :/
I’ll reach out and invite them and try to have talks in depth, there’s only so much one can do given the circumstances and I operate in the grey area of ‘not knowing where’ to justify the extent of my involvement. This isn’t well received by others, rightfully so, and though they’ll admit I mean well how amenable is someone to someone else who they’ve known only for a bit to their excessive interest in themselves? I try to focus on providing bits of information as that is closer to being evidence-based rather than rhetoric to persuade them but it doesn’t seem to work and I’m a bit clueless on how to continue. Working with orgs makes it much easier, I don’t like the depersonalized approach and would like to find some way to incorporate it.