In the case of old school Runescape you have to side with the players. They are the only reason the game exists. Jagex cannot be trusted with the direction of the game. I don’t care about adding a pronoun or a gay pride event to the game and that’s reflected in my votes. I do care about jagex ignoring players and implementing things because they think they know better.
The old school Runescape playerbase petitioned to get old school servers created. They paid an ever increasing monthly membership fee that is now jagex main source of revenue. The community advertises and promotes the game. The community is responsible for suggesting almost all of the most successful content for the game.
While the community has fought tooth and nail for this game jagex scams them, undermines, devalues years of their progress and sells them out to the highest bidder. While old school memberships were responsible for 70% of jagex’s income the old school team had 13 devs and the rs3 team had 100+. Jagex constantly tries to make content to draw in new types of players who don’t respect the grind. This has resulted in the time to max going from years to slightly over a month.
I no longer pay or play osrs because jagex got their way and and basically turned the game from rs2 into rs3 despite having a perfect road map of what not to do. They choose short term profits over the long term health of the game which is an incredibly stupid decision when the average member is paying over $100 a year.