Forums are alive and well when looking for car info. Whenever I get a different car I look for communities with the most activity and that is usually a forum.
The one exception I can think of (proving the post to be true) is the first generation Tundra (2000-2007). The FB group had more current news than the forums and I managed to get banned (first time ever).
Every now and then I get a forum as a search result and they’re just so clunky. Replies are spaced out too much, no chains, everyone has a long winded signature phrase. I’m glad it went to this kind of format.
Forums existed when everyone had a 1024x800 computer monitor on his desk, before mobile Webbrowsers where a thing. The layout did make sense at the time.
I dunno, when you’re talking about really specialized niches, there are still plenty of forums. Like, 600rr.net; it’s dedicated to nothing but Honda CBR600RR motorcycles. If you have a problem with a 600RR, the answer is probably there, and the forum is still ticking along because it’s just too hard to find those super-niche answers on Reddit. Want gun content with a healthy dose of homo/transphobia and christian nationalism? AR15.com has you covered. Want to talk about the minutiae of reloading and be autistically-focused on long-range accuracy? SnipersHide.com is your place. (They’re a bit fuddy though.)
I’m particularly concerned about companies who have effectively outsourced their tech support to Social Media.
I am a Google Fi subscriber, and their customer support is so abysmal that a Google employee started up a “Reddit Request” system for Redditors to use to escalate support requests.
When I quit Reddit in a huff over the APIcalypse, the main thing that led me to not delete my account was the notion that if I ever had issues with Fi, and didn’t have an active Reddit account with sufficient karma to be believed, my issue may never get enough attention to be fixed.
Like many others who no longer use Twitter or Facebook, one of the biggest impacts to me is suddenly not having a reasonably proactive way to contact companies for support. It’s amazing how many companies have offloaded their support staff to half a dozen overworked social media operators. Try phoning and you’ll get “busier than usual” phone lines, and if you can even find an email address it’ll auto-reply to say that it’s no longer monitored.
Seriously, I had an issue with Uber awhile ago and their support was completely unhelpful until I contacted them on Twitter and an employee finally looked at my issue and confirmed I was right instead of giving me bullshit answers.
This is literally the only reason I haven’t deleted my account there is for situations like that.
I got banned for something really stupid and they denied my appeal so now I’m kinda just fucked for a lot of stuff, that is too much power for one site to have.
FWIW All I said was “I should be allowed to punch nazis” and I’ve seen way worse things than that said and not actioned on by reddit. (Even when reported)
There are entire communities that “glorify violence” that they do nothing about.
Unless that “one place” is an open, federated standard that allows anyone to participate with their own self-hosted server - i.e. “one place” = the fediverse, then it’s fine!
it seemed truly cozy and community-based for the first decade or so. you could buy gold to directly pay for servers and that was it, no greedy monetization or shittification. then awards came out with the same transparency, and it was fun to reward people for good posts (i gave gold partially to bookmark excellent comments for myself, as well). then spez got into coke (probably, i dunno, or hit his head very hard on something) and we have modern day reddit, a trash heap. i like how they deleted all the old awards and gold records, pure spit in the face to anyone that still believed in anything they were doing.
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