Earlier this year, a Boeing aircraft’s door plug fell out in flight – all because crucial bolts were missing. The incident shows why simple failures like this are often a sign of larger problems, says John Downer.
The 2-year-old toddler lay on a foil blanket, her face covered with salve for her burns and her little body riddled with scars from shrapnel. She squirmed, her breath heaving, as doctors examined her and the tube in her chest....