I have so many stories of DHL being a shitty company. Once I sent a box full of docking stations labelled fragile with premium freight. After arrival, only two of the 21 docking stations were undamaged.
Even this week I had books delivered by DHL to my home. They just fucking slid it under the gate and left it in the open. One book was actually packed in plastic, so had it rained, it wouldn’t have gotten wet. Of course that didn’t matter since the package was ripped. Luckily it didn’t rain (was predicted though).
I hate them with a passion and will gladly pay extra so I don’t have to deal with them. They are at the absolute top of shitty companies.