The idea behind the tech was noble: The EAI was supposed to mitigate bias and spot ideal candidates by identifying soft skills, cognitive ability, psychological traits, and emotional intelligence during video interviews.
This is nonsensical. Remove the bias from traits specifically in the domain of human experience (soft skills), and take the humans out of the equation?
Derive cognitive ability from facial expressions?
Remove bias by… Using an AI model that will CERTAINLY be biased?
I’m so torn over if the more proper analogy is “snake oil” or “phrenology”