Same shit, different day. Companies love denying people basic needs and then blaming it on “the computer” (to borrow a '90s parlance). They love it because you can’t blame a person, rather you can just say it’s some inherent fault of the universe rather than some trash executive’s decision to let people die in the name of profits. When their profits are in danger, the universe can be bent to anyone’s will to save them; when their profits are rosy, well, chaotic universe theory, what are you gonna do? :shrug:
The whole “AI” aspect of it is nothing new. “AI” is just regular software with different (and highly non-deterministic) algorithms running under the hood. Can’t wait till this stupid term is relegated to the dustbin of history.