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jungle ,

As an engineering manager who’s tasked with manually gathering a whole lot of metrics in the hopes that something jumps out that can then be improved, what would you say are the metrics that make the most sense?

As a former coder, I would say PR size (the smaller the better), automated test coverage, number of prod bugs, toil level (unplanned work, dealing with tools and environment issues) but also things like knowledge of the code base, level of collaboration, ownership of the process, org-wide collaboration and learning… Much of which is hard to measure but can be set as goals regardless.

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