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Has HP printers always been this bad?

So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister’s Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother’s iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn’t find the printer, I said ok maybe it’s a dumb driver, USB didn’t work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn’t work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I’ve read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

BlackSkinnedJew ,

HP printers have always been shit nothing new… smh…

stewie3128 ,

I’ve only bought Brother laser printers for 15 years now, and have no intention of doing anything else. Never again, HP.

mystic ,

HPITA

ILikeBoobies ,

Yes

feef ,

HP=helvetin paska

nephs ,

youtu.be/ACX_VfsjkZAyoutu.be/KGszSj0BLeg(and more)

If you want well articulated rage against the hp machines, do follow Louis Rossmann.

Right to repair matters!

gearheart ,

Yeah it’s bad … Now many hp printers require Internet connectivity and an active subscription for you to be allowed to use the ink you purchased.

vox ,
@vox@sopuli.xyz avatar

if you choose to enroll your printer in their monthly ink thingy… (good luck as the ink that comes ootb is paired eith that program and requires a subscription)

ILikeBoobies , (edited )

It’s unlimited ink but you pay per page

Not sure why I have a bad arrow: even if you have ink it’s not going to print if you used up your monthly pages

Aceticon ,

It was fine before Carly Fiorina took over and brought in the 1980s MBA style of management (the same that killed or nearly killed quit a lot of household names).

Think of it as the first wave of enshittification, back in the 00s.

Ever since then, HP consumer-grade products have generally been pretty bad, especially (but not only) their printers.

Interestingly, the business-grade stuff was still pretty decent, but I’m not up to date on whether that is still the case.

sagrotan ,
@sagrotan@lemmy.world avatar

I remember a needle printer from my work in the early 90s that worked endlessly. I think it was from the early 70s.

ccunix ,

Laserjets up until generation 5 were amazing. There are laserjet 4s still trucking away churning out pages. I personally had a LaserJet 4MP that I sold when I got married due to its extremely low wife acceptance factor (it was huge, loud and ugly. We both regret that decision because 20 years later it would probably still be working.

Basically, what Brother lasers are now is what HP laserjets used to be up until ~2004. We can debate the exact switchover year ad nauseum, but you get the idea.

CobraChicken ,

When you said 20 years later I genuinely thought you meant like early 90s

On a related note my Brother 2270DW has been working flawlessly since 2012. It survived two moves just fine. Toners are cheap and widely available

I have it hooked up to my wifi and any new pc or mac connected to the wifi can print effortlessly

Andi ,
@Andi@feddit.uk avatar

Certainly YMMV. I have an HP 8720 and it works wirelessly perfectly, Windows finds it and installs it automatically. Including the scanner. Even works from my wife’s Chromebook. I can print from my Android phone without any issue.

I do pay for the HP ink subscription, but it’s only 99p per month, and that’s 15 pages with rollover and that suits our need 99% of the time.

super_user_do ,
@super_user_do@feddit.it avatar

I have an HP Printer and it sucks. It deliberately decided not to print anymore if I don’t pay them 3,99€ a month

WashedOver ,
@WashedOver@lemmy.ca avatar

In my later years it was Lenovo old and new after trying to accommodate a flashy Asus laptop one of the office staff had to have. It didn’t work with any of the desktop docks and there was no FN lock. After that I preferred even older off lease Lenovo over anything else. Tried to accommodate a Macbook for the same user later on and then said she was on her own for that. I said I hadn’t used a Mac since they were in a lovely solid grey case with a monochrome screen and floppy drive built in and it’s wasn’t one of the M&M shaped ones from her youth either.

Thankfully I was one of the owners so I could at that stage 😇

EmperorHenry ,
@EmperorHenry@discuss.tchncs.de avatar

All printers are terrible.

Goodvibes ,

I worked in a print store and brother those huge xerox machines are no joke. Tens of thousands of pages with minimal maintenance and downtime. Consumer printers are often terrible, especially inkjets, but this just seems like you’ve never used a nice one before. The problem is most people would rather pay 50 dollars for a really terrible printer to print with it 20 times rather than just order 20 prints from a shop or cough up a couple hundred for a really well made printer, laser or no.

zquestz ,

Simple answer, ages ago there was a time when HP made okay printers. In the past decade or more, they have not. Stay away.

The bloatware and software stack is just abysmally bad.

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