It’s gone further here… we have shops with scanners so you scan the goods as you go around… in theory speeding up checkout but…
25% of the time you end up selected for ‘random check’ so an employee has to come and rescan everything anyway
If there are any ‘restricted’ items a like painkillers, a different employee has to come over and allow them.
Given the chronic understaffing meaning you’re basically in a queue for attention, it frequently takes longer to get through the ‘rapid’ checkouts than it would if I simply queued up and got someone else to do it. But as far as the supermarket thinks they’re winning as they pay fewer people.