Early mover advantage, and understanding how the public sector works…that is to say slowly. You sell a 10-year contract and it’s going to take them that long to train a user. Public sector employees don’t get enough exposure to technology and just try to survive learning how to use the awful tools they’re given, which is long outdated. The pain points creates a negative reinforcement to change, use and process improvement, all which could drive adoption of new software.
Much like Apple, I despise Oracle but you have to acknowledge the absolute corner they have on lucrative, long-term sucker organizations. A 20-year-old with a few friends and a few months could create something more usable than PeopleSoft.