With the use of artificial intelligence on the rise, the economy of this city --which relies on tourism and hospitality — is at an inflection point, as companies look to technology to reduce labor costs.
“Wherever the resort industry can replace their workers and not affect productivity, profits or the customer experience — wherever they can do that with artificial intelligence… they will,” said John Restrepo, principal at RCG Economics in Las Vegas.
“We need to move … to those occupations that are more highly skilled, that are not easily replaced by AI and that provide a greater level of balance and resilience so we’re not so hard-hit,” Restrepo said.
Sabrina Bergman works at the Tipsy Robot, a bar inside Planet Hollywood on the Las Vegas strip.
Bergman and other service workers told NPR there are some human jobs that technology can’t eliminate.
Technology like ChatGPT, which is a form of generative AI, will impact white collar jobs, too, in fields like accounting and data entry.
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