Because Google was so focused and strategic before the pandemic rollseyes.
The issue is Google’s broken governance and incentive system, which gives product owners and executives incentives for new products and actively disincentivizes maintaining and improving existing products…and that was a thing from well before the pandemic hit.
It’s why Google launched three pay systems and had five messaging systems at the same time.
And, finally, this is all because of the strategy set by senior leaders.