I was listening to a podcast earlier, and they mentioned the fact that their legal liability may, in fact, be limited because of specific wording in most of their contracts.
In other words, they may actually get away with this in the short term. In the long-term, however, a lot of organizations and governments that were hit by this will be reevaluating their reliance on such monolithic tech solutions as crowdstrike, and even Microsoft.
So you may be right, but not for the reasons you think.