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Samsung Requires Independent Repair Shops to Share Customer Data, Snitch on People Who Use Aftermarket Parts, Leaked Contract Shows

In exchange for selling them repair parts, Samsung requires independent repair shops to give Samsung the name, contact information, phone identifier, and customer complaint details of everyone who gets their phone repaired at these shops, according to a contract obtained by 404 Media. Stunningly, it also requires these nominally independent shops to “immediately disassemble” any phones that customers have brought them that have been previously repaired with aftermarket or third-party parts and to “immediately notify” Samsung that the customer has used third-party parts.

ynazuma ,

What I will now say is going to be useless, but I will say it anyways

Until we all stop buying the latest gadget from predatory, abusive companies that steal and sell our data, try to lock us into their “ecosystem”, force advertisements on platforms that we are paying for, this crap will never stop.

It’s easy to punish Samsung. Don’t buy their products

SharkAttak ,
@SharkAttak@kbin.social avatar

An acquaintance yesterday showed me that she bought a new phone, a Samsung S24 plus(?).. the reason? "To take good photos", and that it takes way less space than a real, proper camera. I'd never pay that much for a phone, and I think she could do amazing photos even with "lesser" phones, but alas.

BluesF ,

S24 ultra, I have one for a similar reason, although I also really like a lot of its other features. While you can certainly get good photos with other phones, it is among the best on the market.

I was considering a £500-600 DSLR like I’ve had in the past, but ultimately I like to take photos when an opportunity arises, not just at the times I happen to have my expensive camera on me. If you take a lot of photos but you aren’t a professional, the best thing is a high end phone. Doubly so, because unless you’re very experienced at setting up the camera correctly for the conditions, your phone camera is almost certainly going to do a better job than you would on a manual camera.

So, in the end, rather than getting a cheaper phone and a camera, I combined the two. I know Samsung suck in a lot of ways, but when it comes to actually using my phone, they’re excellent compared to other brands I’ve tried.

Venat0r ,

The majority of people are unaware or just don’t care.

DoctorButts ,

Yikes, sounds like a psycho ex

dukethorion ,
@dukethorion@lemmy.world avatar

Fuck Samsung. See how good that feels to say?

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