And a lot of PC gamers have Stockholm Syndrome when it comes to Steam.
Glacially slow and pathetic customer service. They have an F rating by the Better Business Bureau. Offline mode sucks. And Valve bullies developers into agreeing to exploitative pricing terms:
You know what would fix this? Competition. But when Epic created a game store and implemented the same tactics that Valve is using - Steam fanboys cried.
People don’t really care about these issues - they want their “team” to win.