I don’t think they had “bad luck”. I think it comes from their flawed assumption that :meh developers + lots of money + lots of time = great games.
And I know some of the studios they bought like Bethesda or Arcane were great in the past but they got corrupted by greed under their former publisher and I think Microsoft hasn’t yet weeded out those suits.
Also removing any “consequences” for failing is terrible. Like the people high up involved in letting redfall past QA should get degraded for example