It’s because the impact to Rotten Rons corporate bottom line is positive. Franchisees are required to buy the specific machine and can only have authorized service people work on them. That money goes to corporate and they make more of it than having machines that run well and can be serviced by the franchisee.
The machines are connected to the intertubes so when they breakdown (like they’re supposed to), corporate knows and nothing can be done until the authorized service technician arrives from Clown Shoes Corporate Shell Company, Inc.