True. Every camel has it’s limit of straw and somewhere in those 20 years something broke her. God knows what it was specifically, or even if it was something specific, but it shattered her. I feel for her, I do, but she was objectively wrong. She gets brownie points but she did done goofed.
In tough moments like with the Caretaker, it’s a little fucked up if the Captain doesn’t second guess themselves. But there is a limit. Admiral Janeway crossed it.