@Greenseer@ChrisMayLA6@actuallyautistic@RolloTreadway I would have as well, wasn't it for "Q. is I guess how many people use the self-service", which means "there probably aren't enough to justify having a choice", so this makes it not part of a learning curve, but shows contradicting views.
"It's best to have a choice, but most peoples health would benefit from taking the stairs and question is, if there are even enough wheelchair users" would be the same logic.