That’s a noble goal but does adding more people help the (long-term only, please) effectiveness? At what point does it start hindering it?
I would assume that someone like a pharmacist has to be focused all the time, stakes is high…
Do we have precise data about how physiological state of a pharmacist is changing through the shift? Do we know whether or not the pauses between people – which we might or might not have considered a wasted time – are actually essential for their ability to stay focused and reliable? (Is the answer the same for all of them?) Or maybe they could actually still use part of that time in a productive way, right? Also, why is there lack of people in the first place?
Focusing solely on adding more people to the equation seems to neglect factors like this. This tells me that whoever this factoid is trying to impress is not someone who I would want to trust with managing a pharmacy (or anything except maybe some production line) in the first place.