Don’t be torn - solve it yourself until you can’t! It’s not helpful to be someone who constantly runs to other folks to fix their stuff and neither is it good to be someone who will just frustrate themselves struggling without progress.
If you’re a junior developer you will probably get time boxed tickets, just try and catch yourself if you’re spinning your wheels (and that isn’t easy, it takes practice).
As with most things in life balance is important, you don’t want to be at either extreme.