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Smallwater , 1 month ago My wife’s standing at her company’s IT dept skyrocketed during COVID lockdowns. Why? Because we were both working from home, and aside from helping her with basic troubleshooting, I also helped her formulate her tickets better. Turns out, tech support folks like it when a ticket has concise info, instead of “screen broke”.
My wife’s standing at her company’s IT dept skyrocketed during COVID lockdowns.
Why? Because we were both working from home, and aside from helping her with basic troubleshooting, I also helped her formulate her tickets better.
Turns out, tech support folks like it when a ticket has concise info, instead of “screen broke”.