Google Play Music hooked me by letting me upload my entire library. I used Songza to discover new music (playlists curated by real humans).
Google bought Songza and shut it down. Raised the price of Google Music multiple times, forced me over to YouTube Premium, raised the price again multiple times and got rid of everything that made the service appealing.
I’ve been in music limbo since I dropped it entirely and yeah it’s kind of sad.