“Again, we want to make clear our unreserved apology to Anna Landre and we are making every effort to ensure this doesn’t happen again.”
That’s the thing though, isn’t it? The entire point of her advocacy…of anyone’s advocacy when it comes to their disability…is for able-bodied people to think ahead to make sure that the same services they enjoy and places through which they can travel can also be accessed by disabled people as well.
Apologizing ex post facto and “making every effort to ensure this doesn’t happen again” really just means “we’ll make sure we have ramps available next time.” It doesn’t mean they are committing to choose well-contrasting colors in their documentation for ease of reading for cor blind people, or that as a matter of habit they will have sign language interpreters on call for every event, or any number of other things. The “Oops, We Dun Goofed” apology promise is almost always just to not to do that particular goof any more.
“Despite a ramp being available, staff presumed Ms Landre didn’t want one”
How is that just one throwaway sentence under one of the images and not explained in any more detail. What does that mean? How available? Why did they assume she wouldn’t want it? Does she know a ramp was available?
"After being told she wouldn’t be able to receive her award onstage like the other recipients, the 25-year-old said she was “in shock and trying to figure out what to do”.
So, no she didn’t. From the rest of the article, it looks like that was information that only came out later, when some lowly fact-checker called in order to set the caption. Or it’s not true and was made up by the person writing the caption.
I can understand not wanting to make a scene but that’s exactly what she should have done. Previous UK disability activists when appearing in TV studios wheeled into the stairs and flop out of their chairs onto the floor to highlight the problem of poor accessibility.
It is, but I think we can cut her some slack on freezing up in a posh situation, in shock at having been blindsided by that insult. She did make a scene after the event, which is why we’re reading this. I assume there were other awardees, whose reaction/support she couldn’t count on if she interrupted their ceremony and turned all the attention to herself.