I think you’ll need to give some more information to receive good advice:
What’s your budget
What’s your use case? Just web browsing, light office work or something more demanding like gaming or editing?
What form factor? Want a larger screen or something lighter and more compact? Touch screen/convertible yes or no?
I’m nowhere near tech-savvy so it has to be easy to use,
Easy to use or easy to repair? As far as use goes pretty much every windows laptop will be feel the same to use, same as with apple. I mean it is the same operating system, just depends on what you are used to, but neither are complicated. It’s only Linux where you have a larger variety of variants, some easier to use, others geared more towards advanced users. Bur you haven’t indicated that you specifically want to run Linux.
I want something that is built to last, as opposed to certain (looking at you, Apple) devices that are desinged to become unusable within a next couple of years.
Generally laptops aimed at businesses are more durable than consumer lines. Don’t go too cheap unless you are buying used business laptops. And if something is heavilu leaning towards thin and light, then usually it is at the expense of some durability.
Apple is actually decently durable and I’ve seen quite a few MacBooks running for over a decade while still being ok. Where they fall short is repairability, when something does break and their lowest specs paired with no real way to upgrade later (especially with the newer models that don’t even have SSDs that can be swapped) is bad for future proofing, if demands change. And they make you pay through your nose for reasonable configurations.