The educated and the well-travelled may have a broader set of view points to see how many different ideas and values work (or don’t work) in practice.
I don’t disagree on some just lacking empathy. But I also think not all education creates exposure to a wide range of ideas and values that stick (or the education is just too narrow), so you’ll still find plenty of people who are educated on paper, but not cognizant of a broad set of world views. I also think we are too quick to label foreign ideas==bad ourselves. Empathy is a two way street. The key in navigating this may be in identifying when an idea comes in good faith or if it is hostile.