If I sign up on a hot air balloon ride and there is bad weather can I get my money back?

Each of the companies that we have talked to for Hot air balloon rides have said you pay for it in advance, then if there is bad weather, you don’t get your money back. You just have to reschedule for another day. We have a friend who had to make many many many trips an hour and a half each way and each time on the way there,...