Capitalism seems to run in a cyclic manner. If you remember in the 80s we had movies like Wall Street and Other People's Money, because I think things were at a similar point then to where they are now. But, through the 90s (and I joined the workforce in the mid 90s) I recall a more customer-centric view, and even some level of consideration for employees. This has gradually deteriorated starting in the new millennium.
The last 10 years I think has seen this accelerate such that the only consideration for a company is to the shareholders (public or private), customers are in the equation somewhere but way, way after providing value to shareholders via cost-cutting in any way possible. Employees are absolutely just a cost of doing business and if they could eliminate them too, they surely would.
The only hope I have is that I've seen this reverse before, so it CAN happen again. But what makes me place some doubt about this is headlines like the four richest people doubling their net-worth in an incredibly short period. The economy is a zero-sum game, if they doubled their worth other people lost everything, MANY people needed to lose everything to achieve that. Those people need to lose, and lose a lot to bring us back, and I can't imagine they will let that happen.
Maybe things will improve, maybe there will be a revolution/uprising when it just gets too bad. Who knows?