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agoramachina ,

In my experience, it frequently doesn’t work within posted hours either
cries in SSI

netvor ,
@netvor@lemmy.world avatar

…aand, we’re back to Web 0.0.

By the way, is this how most sites are going to work in Metaverse?

csm10495 OP ,
@csm10495@sh.itjust.works avatar

Probs yeah. Though you’ll see it in VR!

Maslo ,

It’s probably going to feel more like Watson in that Sherlock Holmes videogame

www.youtube.com/watch?v=13YlEPwOfmk

popemichael ,
@popemichael@lemmy.world avatar

Most government sites from NY also keep business hours

I asked my family’s lawyer about it and he said that the time open and closed is a law. So they have to “close down” certain sites at certain times to comply with those laws

ehsan301 ,

That’s stupid.

TrenchcoatFullofBats ,

Great, so some governments operate like a fridge in Sabbath Mode

snakesnakewhale ,

What exactly does Sabbath mode do? Is it like a burst of deep freeze so the appliance can power down Fri-Sat and stay cold, or what?

Asking as a renter with Sabbath mode on the fridge in my apartment.

TrenchcoatFullofBats ,

Orthodox Jews aren’t allowed to interact with certain things on the Sabbath, so the temperature display is turned off and other stuff is automated so no adjustments can be made on that day.

HiddenLayer5 ,

You should only pay taxes for purchases/income during their business hours then.

phx ,

Could be too limit the number of requests that ultimately ended up needing to be processed by a “real human”. Knowing government that was human might be literally some person in the back transcribing the digital requests to paper so that some technophobe boss can review or file it…

driving_crooner , (edited )
@driving_crooner@lemmy.eco.br avatar

That would funnel all the requests to the same 8hs at day, instead of letting them distribute on the entire of the day.

heimchen ,

Maybe they need to send you your http request manually

ArcaneSlime ,

… its a website run by the US Government. Why does it have such large downtimes in this day and age?

In case you were unaware, the US government sucks at everything but killing people, and sometimes they take 20yr to do that. They just flat out suck, there’s your “why.”

phamanhvu01 ,

One might say that this website has some of the best union behind it, perharps on the entire planet.

ThaijsClan ,

Well, you see now, if you reverse the letters in the website address it spells exactly why it has issues.

CmdrShepard ,

Cause it has a lot of SAS?

squirrel_bear ,

In Finland you can access your info and do online forms any time of the day. The information gets updated when it gets and the site has the newest version available at the time. When they do maintenance, they inform it couple of days before on the website.

sijt ,

I particularly enjoy the “if you need immediate assistance” note for a telephone line that’s open even fewer hours than the website. it’s positioned as an alternative to the site, but absolutely isn’t. Also, if that message is only displayed when the site is closed, there are no hours when the phone line is open but the site is closed, so who’s it helping? You couldwrite it down and call it when it’s open, but the site is also going to be open then, several hours earlier in fact, so is less “immediate” than the site that’s closed.

Ech ,

I think it’s less “this line is for emergencies” and more “our online process could takes days to get a response, here’s a line to a real human”.

r00ty Admin ,
r00ty avatar

Well damn, that web server has a good union.

abbadon420 ,

I’ve seen websites of local stores in the bible belt that weren’t reachable on sundays, but a government site not working at certain times is just weird and backwards.

christophski ,

Maybe it is easier to negate attacks if they only have the system available during working hours?

HeartyBeast ,
@HeartyBeast@kbin.social avatar

I’m going to have a guess and suggest that the website is probably integrated with some much older mainframe system and a batch process or several batch processes run daily overnight to shuttle data between the two systems to keep them updated and in sync.

Syncing the two sets of data while the database is live and changing is a pain the the bum, so they freeze it while the data transfers are taking place.

really ,

This is the real answer. Main frame batch processing.

And till you haven’t experienced it, it seems like an excuse. Why can’t you simply do it all the time. Why can’t you get rid of the mainframe, etc.

But if only it were that easy. There is a reason IBM can still acquire multi billion dollar companies and then run them into the ground.

My company has maybe a couple million customers and can’t get rid of its mainframe and in areas that it’s gotten the process away from the mainframe, batch patronizing is still a thing. Because that is the only way to guarantee integrity.

So yea. I wish your comment gets more up votes. Because it is not a conspiracy, it is a technical limitation.

HeyThisIsntTheYMCA ,
@HeyThisIsntTheYMCA@lemmy.world avatar

I like working with legacy systems. Post something, go fart around on your phone for fifteen minutes while you wait for it to post.

ngdev ,

I had to do some legacy app modernization for one of the largest telecoms companies in the US, and their mainframe system and the UI, while ugly, performed so much faster than the modern approach.

Given, we weren’t the most talented team out there, but rendering the UI on the server side was unmatched in performance versus what we could get out of a web browser. I was the UI guy so I didn’t really touch mainframe side, but it was wild to me that they made this system like 30 years ago and it worked so much better than our modern implementation

HeyThisIsntTheYMCA ,
@HeyThisIsntTheYMCA@lemmy.world avatar

I’m not sure whether I want to work with your team or not, considering all fifteen of those minutes farting I get to bill to the client

ngdev ,

lol i was more or less just remarking on the fact that yes mainframe and other legacy apps are pretty old, however that does not mean that they’re necessarily worse than a modern implementation

krolden ,
@krolden@lemmy.ml avatar

Its the conspiracy of capitalism. If nothing else this is another example of how megacorps have more say in government operations that the entire population.

turmacar ,

It can be, but it’s also an issue of “move fast and break things” doesn’t work in all environments.

You don’t want your bank to have an oops with your checking account, or your medical records to get messed up because someone didn’t code it well enough. If it works and is stable, there needs to be a demonstrable benefit and a guarantee that it will keep working when moving to a newer system. Usually on a budget of “what do you mean you need a budget, just do it”.

QuarterSwede , (edited )
@QuarterSwede@lemmy.world avatar

This also explains, very basically, why financial systems are the way they are. The backend is ancient but they know how it works so it stays the same and we see it’s weird quirks all the time.

spark947 ,

More like, they know of they try to change, and their is an issue and people’s statements payments are at risk, it’s their ass.

QuarterSwede ,
@QuarterSwede@lemmy.world avatar

Oh it’s hugely risky. I don’t blame anyone for not wanting to change it. But most people don’t know it’s all held together with duck tape and bubblegum.

Blazze ,

Having worked for social security for 5 years, and now 20 years in IT, I’m totally not surprised. No idea what part of this website is, but you can either afford redundancies or downtown.

really ,

Come on. If you actually worked for social security you have to know why. It’s is related to mainframe batch processing.

But I can see why you might say what it did. Maybe you think it seems cooler to simply dump on the government it meant your 20 years of experience is 1 year repeated 290 times. So really 1 year of experience but you just got older.

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