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Puzzle_Sluts_4Ever ,

Good to be aware of but doesn’t really work. Ignoring the grey area of “within the airline’s control” being the kind of mess that is not worth fighting: The solution is “We’ll book you on the next available flight”. Which is already potentially the next day but also quite likely to break any connections you have.

As for a monetary refund? They are only required to do that if

  • you were informed of the delay or cancellation 14 days or less before your original departure time
  • you arrived late at your final destination by 3 hours or more, and

The former is already handled. And the latter is the three hour window that was mentioned.

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