This is so rude. You've done nothing for the guy (neither have I), and have probably used and benefited from his work (that we did not pay for) in some way - and then to single him out and ridicule him? There's an actual human on the other side there...
Now, seriously. Microsoft’s devs literally only do something if their boss tells them to, and the boss only cares about money. The support teams only know chkdsk and reboot.
On the topic of Microsoft support, I hate how useless support boards are. They’re always responding with the same template answers describing the exact steps the asker clearly stated they’ve already done with no results. Microsoft is far from alone in this, but I just wanted to rant a bit.