It’s not like other keyboards are better, I know why they are pissed and while it is annoying, Thinkpads X, T and P series are great linix machines.
What I don’t like is soldered RAM. I got T490 after almost a decade of using X220, because it, at least, had one ram slot. Now I am rocking 48GB of ram in reliable hardware which os completely supported in linux (except bt having some issues, but still).