I get visits multiple times a month because a Eula or something shows up on phones or tablets asking them to accept whatever. You know, the stuff nobody reads and just clicks accept on. Old people sometimes have trouble discerning where messages come from, anything from a pop up to a disclaimer for an update is “my phone asking me something”.
Chrome OS is still corporate BS. They will manage to confuse people with legalese. I have elder neighbours come to me confused that were literal pages into that BS. I always tell them they can just accept everything google/microsoft/apple asks of them, but that’s the problem, they can’t tell where it’s coming from. To them it’s just a legal contract showing up when they wanted to read their mails, it’s scary and they rather want me to check everything is ok.
Aurora is better for them. No legalese pop ups, fully automatic updates(no “click to accept”, “when do you want to schedule the update” or even an info that an update happened). I just tell them to make sure they turn off their PC at night and they will boot into the update next morning, never being the wiser. It just works.