Even more important, a huge multinational like Microsoft can be forced in court to provide the support they sell under threat of legal action that would cripple their profitability in the region. Olafs computer service will just turn its pockets inside out, flip around the shingle to closed and leave the national drivers license agency in a lurch.
On some level the companies that sell and support systems government relies on have to be treated as nation states themselves in order to maintain normalcy, which both parties “want”.