Well you have to state why it wasn’t good. It was incredibly region-dependent, but if you live near one of their endpoints the latency wasn’t noticeable and the quality was great, as it was for me.
In the end I got to play a bunch of games for free, and have an extra controller I still use, so there’s that. They made us whole, at least, after they shut down (I even imported my into the breach save game into Steam with Google takeout after)