One major issue is we assume the motivations of others all the time, usually negative. Add anonymity to the mix and you have social media rage. A good place to start is to occasionally think “Maybe I’m not 100% right. Maybe they are at least partially right also.” Also, “What could be their reasons for thinking that?” without dismissing them out of hand. The press encourages rage by presenting us with a filter of negativity and constantly pressing our anger buttons.
True psychopaths exist but not to the extent people may think.