Well, the first mail arrived Friday afternoon leading up to the Easter week and I looked at it Monday thinking “sucks to be the guy responsible for that” before seeing the ticket pop into my team’s desk. It is a task that takes 3 weeks to implement with a full team so the issue is known by level 2 staff and probably even our CEO. At least we’re told that we have the entire IT department at our disposal, but holy hell, who the fuck comes up with an all-or-nothing deadline of 3 working days?