Yeah exactly. And it’s often the only feedback that gets any attention unfortunately. It was getting media attention and getting very loud.
Plus the whole thing was just stupid. They could have accomplished exactly the same thing with little backlash by offering some little in-game trinket for voluntarily linking a PSN account where it was possible to get one. This wasn’t my idea, I saw it somewhere on Lemmy, but that person needs to get a job at Sony stat because the chucklefucks working there now have no clue.