Well, ultimately mastodon/lemmy are hobbyist projects. They would naturally count as “provided as is, with no guarantees”.
I have two friends that can use some spare space on my NAS. If I ever randomly pull the plug on that, they got pretty little to complain about tbh, short of me not giving any prior notice which would be nice since they personally know me. Since mastodon/lemmy providers don’t even have that, I also wouldn’t fault them for not giving such notice.
🤷
Does it matter? Not really, IMO. Social media as a whole is a scourge, and plenty of the bigger sites with corporations behind them are run at a negative, so there seems to be no good financial solution in sight so far. If you could just collect a few donations or run some ads, you bet the corporations would long have done that and be far in the black. But they’re not, so that hints at an inherent issue of usercount vs perceived per-user-value that makes users unwilling to spend on the service they’re using.