Reminds me of a place I used to work at. Small place; 10 people. I started as a sysadmin but later started programming. They encouraged me; "yes we suck at this we need help!" so I kept going. But as the work became more involved and I needed a bit of co-operation from their side, it was torture. They didn't "suck" at it, they just didn't respect or bother themselves with that kind of work.