Yeah this actually sounds very similar to the American system, generally speaking.
Short interview by uncaring overworked ‘professional’ who is basically just checking off some boxes to summarily prescribe mind altering medication (when that kind of stuff should actually only be administered after many many discussions between a patient, therapist and qualified psychiatrist?).
Check.
Trauma victims being continually retraumatized and frustrated and stresses out further by being forced to now do critical analytic comprehension of a Byzantine amount of paperwork while they are more or less in shock to prove they were traumatized, making everything much, much worse for them mentally, in a system that supposedly exists to help them?